AI voice agents, licensed to run on your own systems
For healthcare and other organizations whose data must stay in-house. You keep the systems, the vendor accounts and the data. We license the agent, configure it for your calls, and keep it current.
Book a 30-minute call — it starts with a live demoHear a sample call
Healthcare: pharmacy delivery status call (fictional pharmacy and patient).
Book a discovery callWho it's for
Healthcare organizations, and any other organization whose patient, member or customer data has to stay inside its own systems, that wants calls handled by an AI voice agent without sending that data to an outside platform.
How it works
Built to run on your systems
A licensed agent is built to run entirely on your systems and your own vendor accounts, under the data protection agreements you already hold with those vendors.
Built to keep your data in-house
Because it is built to run entirely on your systems, a licensed agent is designed so your callers' data stays in your environment.
We set it up and support it
We configure the agent for your calls and your workflows, then provide updates and support.
Example calls
Calls a licensed agent can be built to handle, set up for each organization on its own systems.
Admissions and intake
Answers and returns intake calls, collects the caller's details and next steps, and passes them to your admissions team.
Insurance information
Collects the caller's insurance details, or reads a photo of their insurance card, so your team can verify coverage.
Delivery and order status
Tells a caller where their order or delivery stands, from your own order system.
Refill reminders
Calls to remind a patient or customer that a refill is due.
Appointment scheduling and follow-ups
Schedules appointments and follows up after a visit.
Results-ready notices
Lets a caller know their results are ready and how to get them.
How a licensed agent is built to handle a call
- Confirm identity first. The agent is built to confirm who it is speaking with before it shares any details.
- Honor opt-outs. When someone asks not to be contacted, the agent is built to record it so the request is honored.
- Hand off to your staff. When a caller needs a person, the agent is built to hand the call to your team.
Document reading: the agents read and analyze documents and photos during the call, such as order forms, insurance cards, referral letters and prescriptions.
The features on this page describe custom licensed builds. Our standard service is covered by our Terms and Privacy Policy.
Who builds it
Velocity Agentix AI was founded by Elizabeth Robinson: 16 years in healthcare, including 15 in provider credentialing at Humana covering Medicare, Medicaid and behavioral health providers.
I built Velocity Agentix AI because I lived the problem firsthand. After 16 years in healthcare operations and extensive data analytics experience, I saw how repetitive work consumes valuable time that should be spent on growth.
I led process improvement initiatives that automated routine reporting for cross-functional teams of 140+ associates, worked with business intelligence teams to replace manual processes with automated solutions, and built operational documentation that became the standard for quality review and training. That experience prepared me to architect Velocity Agentix AI's entire agent lineup — designing each agent's conversation flows, decision logic, and business integrations from the ground up. Every agent on this platform was designed by me, hands-on.
- 16 years in healthcare operations
- Managed credentialing inventory and deadlines for 140 associates
- Data analytics, database design, and SQL expertise
- Business intelligence reporting (Power BI) and process automation
- AI agent architecture: conversation design, decision logic, integrations
- Cornell University Data Management & SQL Certification
- AI Empowered Leader, AI Ready Ohio (2026)
- Martial arts leadership background
Based in Cincinnati, OH. Velocity Agentix AI is a member of Alloy Growth Lab, a UBI Global Top 10 incubator.
AI consulting and custom builds
We also consult on and build custom AI agents and automation for healthcare organizations: admissions and intake, follow-ups, insurance information, document reading, and reporting, built to run on your own systems. We start by mapping where your team spends the most time on repetitive work, then build it.
Tell us which calls you want handled, and we'll show you how the agent would handle them.
Book a 30-minute call — it starts with a live demo